Accessibility Statement
Effective date: July 22, 2026
Our Commitment
Festively is committed to improving the accessibility and usability of our website for all visitors, including people who use assistive technologies.
We recognize that accessibility is an ongoing process. We work to identify and address barriers as our website, product catalog, content, applications, and third-party services evolve.
Our Ongoing Efforts
Our accessibility efforts may include:
- Maintaining readable text and color contrast
- Supporting keyboard-based navigation where available
- Providing descriptive alternative text for meaningful images
- Using headings and page structures that improve navigation
- Maintaining clear labels for forms and interactive controls
- Supporting responsive layouts across desktop and mobile devices
- Reviewing customer-facing content for clarity
- Testing important shopping and support workflows
Festively uses Shopify and third-party applications to operate parts of the website. Some features may depend on components provided and maintained by those service providers.
Need Assistance?
If you experience difficulty using any part of the Festively website, contact us.
We will make reasonable efforts to:
- Understand the problem
- Provide the requested information through an alternative method
- Assist with accessing product, order, shipping, return, or account information
- Review reported accessibility barriers
Reporting an Accessibility Issue
When contacting us, please include:
- The page or feature you were trying to use
- The web address where the issue occurred
- A description of the problem
- The device and browser you were using, when known
- The assistive technology involved, when applicable
- Your preferred method of contact
Do not include passwords, verification codes, or complete payment-card information.
Contact Information
Email: hello@festively.shop
Phone: (717) 268-9444
Mailing address:
Festively LLC
140 Sara Ln
Hanover, PA 17331
United States
Support hours:
Monday through Friday
9:00 a.m. to 5:00 p.m. Eastern Time
We generally respond within 1–3 business days.
Ongoing Improvement
We welcome accessibility feedback and use it to guide future improvements.
This statement does not represent that every page, feature, application, or third-party integration has been independently certified or audited against a particular accessibility standard.